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LISTEN TO ME: HOW TO CONDUCT AN EFFECTIVE STAY INTERVIEW

Cost Free
Presentation Length 1.0 hour

Recorded DateJuly 23, 2018
CPE:Not available
(archived webinars do not offer CPE credits)
Course LevelBasic
Course Description

Stay interviews can be an effective tool for engaging and retaining your most important resource – your people. In this session, we'll discuss the purpose of a stay interview; who should conduct the interview; guidelines for conducting the interview; sample stay interview questions; keys to listening effectively during the interview; and what to do with the information gathered in the interview.

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Testimonials
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Yvette Riddick (Ms Riddick Financial Specialist)

"I must say that Ronda Lawson was great her material was straight to the point no floating clouds just pure information format, and thanks to CPA editor Scott Zarret for inviting me to share in one of the most impressive presentations so far this year.Thanks again to Scott Zarret and Ronda Lawson"
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Robert Gallas (Robert J. Gallas, CPA)

"discussing effectiveness of specific questions was helpful, as to why/ why not these would work"
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Anil Sharma (Individual)

"I enjoyed the webinar and learned about how employee's happy and retain long term"
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gigi zambrano (AQUAS Inc)

"Great session! Time for QA help us to have additional suggestions"
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Mary Cay, NC

"wonderful presentation. The speaker was very knowledgeable and passionate about the subject matter. While I am not employed by an accounting firm, I do believe there were take-aways that can be applied in the corporate world."
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Brandy, CA

"The course offered great tips on how to improve communications leading to increased engagement and employee satisfaction. Thank you."
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Amy, TX

"This was new topic to me and the presenter gave great recommendations to doing stay interviews & using the information received."
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Duane, WA

"What a novel concept, being pro-active. This was an excellent presentation"
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PLEASE NOTE: ARCHIVED WEBINARS DO NOT QUALIFY FOR CPE

Ronda Lawson

Bregante + Company, LLP
Firm Administrator
rlawson@bcocpa.com
(415) 777-1001

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Ronda Lawson has more than 30 years of experience serving the administrative management needs of professional services firms. She is currently the Firm Administrator with Bregante + Company LLP, a regional CPA firm with three offices in the San Francisco Bay Area. She holds the PAFM credential, and is an active member of CPAFMA, where she currently serves as President of the Northern California Chapter. She has professional expertise in administrative staff development, team-building, coaching, and mentoring, and has done numerous presentations to internal staff, as well as several times being invited to speak at the International Association for Administrative Professionals. In addition, she is a published author with numerous fiction and non-fiction credits, and three books of poetry currently available through Amazon.com.

About Our Presenter

Rondalawson